Support, shipping & returns

Getting help

Email support@maconapps.com with the product or app name, the device you are using and what happened. For the apps, the Macon Apps support portal gives you a ticket you can track.

Shipping

Orders ship from Lancaster, Ohio. Shipping options and costs are shown at checkout before you pay. You will get an email from Stripe with your receipt, and a second email when your order ships.

Returns

Hardware can be returned within 30 days of delivery in its original condition for a refund of the purchase price. Email us first so we can send a return address and watch for the package. Apps are sold through Google Play, the App Store and the Microsoft Store, and refunds for them follow each store's policy.

Pairing the receiver

Pair the receiver through your device's Bluetooth or location settings and Farm Sprayer GPS uses it in place of the built-in GPS. Step-by-step instructions for Android, iPhone, iPad and Windows are on the Antenna / More screen inside the app, and we are glad to walk you through it by email.

Privacy

Checkout is handled by Stripe. We receive your name, email, shipping address and the items you bought so we can ship the order; we never see your card number. See the Macon Apps privacy policy.